Privacy Statement Summary:

At HOOUU.COM (“We” or “Us" or “our”) we take the protection of your personal data seriously. This Privacy Policy (“Policy”) explains how your information is collected, used and disclosed by us. As a Data Controller, we determine the purposes and means of processing your personal data, whether you are a website visitors, service users, clients, partners, business, brand, influencer etc.

 

Who will use my data?

HOOUU.COM Who are we? HOOUU is a unique online address providing an entryway to your website, video, article, tour, storefront, social media , and other content. Through our unique & protected colour address system we centralise and connect your viewership to where you want online, and make your content more discoverable and easier to manage.

 

Our Website (located at https://hoouu.com) and our mobile app provides information about us and allows individuals and businesses to sign-up as HOOUU Subscribers.

 

What for?

We process data to provide our users with the best possible experience and to improve our services. We collect data to better understand how our users interact with our platform, what features they find most useful, and where we can make improvements. This includes data such as user preferences, behaviour, and usage patterns.

 

We also process data to ensure the security of our platform and to prevent fraud or other malicious activities. This helps us maintain a safe and trustworthy environment for our users.

 

Overall, data processing is essential to our ability to deliver a high-quality service to our users and to continuously improve our platform. We take data privacy and security seriously and are committed to being transparent about our data practices and complying with all applicable data protection regulations.

 

When you visit our website, we collect information related to your device, such as the device's IP address, device ID, browser type, what pages your device visited, and the time that your device visited our website. We use your information so we can make the user experience more efficient, improve our website and ensure that content is presented in the most effective manner for you and your device.

 

If you choose to use our services, you are agreeing to the collection, processing, storage, and use of your personal information as required to provide and improve those services. We will not use or share your data with anyone except as described in this Privacy Policy.

 

As per our legal obligations, we may need to send details to relevant authorities or any other organisation that requires them by law.

 

What will happen if you contact us?

If you contact us at HOOUU.COM, we will do our best to assist you with any questions, concerns, or issues you may have. Our team of dedicated customer support professionals is available to help you with any aspect of our platform, from account setup and management to technical support and troubleshooting.

 

When you reach out to us, we will do our best to provide a prompt and helpful response. Our goal is to ensure that you have a positive experience using HOOUU.COM, and we are committed to providing you with the highest level of customer service.

 

So, whether you need help with a specific feature or have a general question about our platform, don't hesitate to contact us. We are here to help you get the most out of HOOUU.COM and achieve your goals online.

 

If you contact us, we will process the information you provide in order to respond to your inquiry or fulfill your request. This may include using your information to communicate with you, troubleshoot problems, and improve our services. We may also use your information to personalize your experience and improve the functionality of our services. We may also use your information to send you marketing or promotional materials, but only if you have opted-in to receive such communications.

 

We will also use your information to protect against, identify, and prevent fraud and other illegal activity, claims, and other liabilities as otherwise required by law. We may also share your information with our affiliates and partners, but only as necessary to provide you with the requested services or as required by law. We will also take appropriate measures to ensure that your information is kept secure and protected.

 

How do we collect your data?

We collect data in several ways to provide you with high-quality service and to improve our platform. Here are some of the ways we collect your data:

 

- When you sign up for an account: When you create an account on HOOUU.COM, we collect your name, email address, telephone number, and other information you provide to us.

- When you use our platform: We collect information related to your use of our platform, such as the links you add, the pages you visit on our site, and the features you use.

- When you interact with our platform: We may collect data when you interact with our platform, such as when you leave a comment or share a link on social media.

- Through cookies and other tracking technologies: We use cookies and other tracking technologies (such as web beacons and pixels) to collect information about your device and your use of our platform. This information helps us to understand how you interact with our platform and to improve your user experience.

 

Overall, we collect your data to provide you with a better user experience and to continuously improve our platform.

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What data will be stored?

We collect and store only a limited amount of data – we collect only the data we require to manage our relationship with you, to provide our services to our clients, and to run and develop our company.

 

We store various types of data to provide our users with high-quality service and to improve our platform. Here are some of the types of data we store:

 

- Login information: When you log in, we store the information you provide to us, such as your name, email address, and other contact information.

- Profile information: We store the information you add to your profile, such as your profile picture, bio, and social media links.

- Link data: We store the links you add to your HOOUU.COM, including the URLs, titles, descriptions, and any associated media.

- Analytics data: We store information related to your use of our platform, such as the pages you visit, the links you click, and the features you use. This information helps us to understand how you interact with our platform and to improve your user experience.

- Financial information: information about payments made between us and you as a client.

- Device and browser information: We store information about the devices and browsers you use to access our platform, such as your device type, operating system, and browser version.

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What data will be shared?

We do share your data in certain circumstances to provide you with our services and to improve our platform. Here are some of the situations where we may share your data:

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- Third-party integrations: We may share your data with third-party services that are integrated with our platform, for example, social media platforms, analytics tools, or payment processors. These integrations allow you to use additional features or services, and the data shared is limited to what is necessary to provide those features or services.

- Service providers: We may share your data with third-party service providers who perform services on our behalf, such as hosting providers, customer support providers, or email delivery services. These service providers are contractually obligated to keep your data confidential and to use it only for the purposes of providing the services.

- We may transfer your personal information to third parties in connection with a reorganization, restructuring, merger, acquisition, sale or transfer of assets, or changing services suppliers provided that the receiving party agrees to treat your personal information in a manner consistent with this Privacy Policy.

- Legal requirements: We may share your data in response to a lawful request from a government authority, law enforcement agency, or other regulatory body. We may also share your data to comply with a court order, subpoena, or other legal processes.

 

For example, we may share your personal information with trusted companies such as Stripe in order to provide payment services. (View Stripe Privacy Policy - https://stripe.com/privacy)

 

We will not share your data with any third parties other than as described here, to fulfil our obligations to you, operate and develop our company, and protect our interests. We will only share any data that is particularly relevant to our process in order to provide the services that we offer.

 

How long?

Your data will be stored only for as long as strictly necessary to provide our services to our clients, to meet our obligations to you, and to meet our legal obligations. 

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For more information, please contact us about our Data Retention Policy.

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Who can access my data?

We will never sell, share, or otherwise distribute your data to any other third party other than as described here.

 

We will share your information with any regulator or legal body that requests it, as well as any parties relevant to the application process.

 

We ensure access is restricted to only those persons authorised by us to access your data.

 

Access to your data is strictly controlled. For more information, please contact us about our Information Security Policy.

 

How is my data kept secure?

We will store your data on secure-based servers. We use industry-standard security protocols/technology to secure your data.

 

Where data is transferred from the UK and/or EU to other countries we will take all appropriate precautions to protect your data, including establishing DPA/SCCs and completing risk assessments.

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About This Privacy Policy

This policy sets out how we will collect, store and process the information that you provide to us, information we collect as a result of our interaction, the information we collect about you from other sources, or information we service about you by using the information we hold.

 

The General Data Protection Regulation (GDPR) describes how organisations must collect, handle, process, and store personal information. These rules apply regardless of whether data is stored electronically, on paper, or in other materials. To comply with the law, personal information must be collected and used fairly, stored safely, and not disclosed unlawfully. GDPR is underpinned by eight important principles. These say that personal data must:

 

• Be processed fairly and lawfully

• Be obtained only for specific, lawful purposes

• Be adequate, relevant, and not excessive

• Be accurate and kept up to date

• Not be held for any longer than is necessary

• Processed in accordance with the rights of the data subjects

• Be protected in appropriate ways

• Not be transferred outside the UK, unless that country or territory also ensures an adequate level of protection

 

We take these responsibilities seriously; this document describes our approach to data protection. This policy helps to protect us from data security risks, including:

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• Breaches of confidentiality. For instance, information is being given out inappropriately.

• Failing to offer choice. For instance, all individuals should be free to choose how the company uses data relating to them.

• Reputational damage. For instance, the company could suffer if hackers successfully gained access to sensitive data.

• Any other risks inherent in the collection, storage, or processing of your data.

 

Who We Are And How To Contact Us

HOOUU.COM is registered in the UK and is registered with the Information Commissioner's Office. The Data Protection Lead is Jim Craig. You can contact us re privacy as follows:

 

Mr J Craig

L11NK Limited, trading as HOOUU.COM

jimc@L11NK.COM

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Who this privacy policy applies to

This policy relates to data subjects of HOOUU.COM including clients, customers, suppliers, partners, employees, and all other individuals. Processing of your data is required in order to offer you our products and services and to run our company. It applies to all data that the company holds relating to identifiable individuals, even if that information technically falls outside of the GDPR. This can include:

 

• Names of Individuals

• Contact details

• Postal addresses

• Email Addresses

• Telephone numbers

• And other information as required

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What this policy applies to

This section describes the lawful basis for processing your data and applies to the information about yourself that you choose to provide us with or that you allow us to collect. This includes:

 

• The Information you provide when you contact us

• When you contact us in order to discuss using our services

• Information we collect about how you use the website

• Information relating to services we offer to you and other transactions including financial and other personal information required to complete these transactions

• Information that is given and stored as part of our ongoing relationship

• Information we collect as a result of our interaction,

• The information we collect about you from other sources,

• Or information we service about you by using the information we hold. We do not routinely collect or process sensitive data about you. However, where this is the case we will ensure we take appropriate precautions to protect your data.

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How your information will be used

We will only use your personal data for the purposes for which we collected it and as you would reasonably expect your data to be processed and only where there is a lawful basis for such processing, for example:

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